TERMS

Shipping rates
Please allow 3-5 business days to process orders. Once the order is 1) Returns No changes or returns will be made in case of an error in the size selection and / or damage to the garment due to poor care on the part of the buyer. If there is an error on the part of Dystopia, such as: Sending an incorrect order or a different one from the order placed by the customer Sending a product in poor condition, whether damage to the fabric, composition, poorly attached print, poorly done tailoring, an agreement will be negotiated between Dystopia and the respective client if possible that may lead to an exchange / repair of damage or, if necessary, a full refund of the amount paid by the customer. 2) Times and shipments The production of all the garments available in the store takes approximately 8-10 days from the moment the purchase is made, after this, each one is shipped within 2 business days. It is specified that these times are appreciative and may vary according to possible inconveniences that may arise. If the first shipping deadline of 10-12 days is not met, an extra 10-15 business days will be granted to be able to send the respective package. We are not responsible for lost, stolen or damaged packages. In case of dissatisfaction in the client based on the shipping time, a code will be provided with a 5% discount on their next purchase with an expiration time of 30 days, if not used within that period of time the code will expire. 3) All purchases are final Every purchase made is subject to the terms mentioned above, therefore by making your purchase either through our website, WhatsApp or Dm (instagram) you will automatically be accepting the terms and your purchase will be final, this means that a return will only be possible in the event of your claim. meet the requirements listed in the returns section. After you ship, you will receive a tracking number via email. Please allow 2-5 days for delivery once shipped for domestic shipments. If you have any questions about your order, please email: support@dystopiafromheaven.com

Return policy
All sales are final. There are no refunds or exchanges. If you have been sent the wrong item or if the product is defective, please contact us by email: support@dystopiafromheaven.com