Terms of service

1) Returns

No exchanges or returns will be made

in the event of an error in the selection of size and/or damage to the garment due to improper care by the buyer.

If there is an error on the part of Dystopia, such as: Shipping of an incorrect order or one that differs from the order placed by the customer

Sending a product in poor condition, whether due to damage to the fabric, composition, poorly applied print, or poor workmanship, an agreement will be negotiated between Dystopia and the respective customer, which may lead to an exchange/repair of the damage or, if necessary,

a full refund of the amount paid by the customer.

2) Delivery times and shipping

The production of all garments available in the store takes approximately 8-10 days from the time of purchase, after which each item is shipped within 2 business days. Please note that these times are approximate and may vary depending on possible inconveniences that may arise.

If the initial shipping period of 10-12 days is not met,

an additional 10-15 business days will be granted to ship the package.

We are not responsible for lost,

stolen, or damaged packages.

In the event of customer dissatisfaction based on the shipping time, a code will be provided with a 5% discount on the next purchase, valid for 30 days. If not used within that time frame, the code will expire.

3) All purchases are final.

All purchases are subject to the terms mentioned above.

Therefore, when you make a purchase through our website, WhatsApp, or DM (Instagram), you are automatically accepting

the terms and your purchase will be final. This means that a return will only be possible if your claim meets the requirements outlined in the returns section.